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Leo Panda

Administrative Program Assistant

SKILLS

Calendar & Meeting Coordination
Microsoft 365
Program Coordination
Records & Document Management
Travel & Expense Processing
Stakeholder Communication

EDUCATION

University of Washington
CommunicationBusiness Operations
Bachelor of Arts in Communication
Seattle, WASep 2015 - Jun 2019

Recognized for strong written communication, organization, and student leadership.

PROFESSIONAL SUMMARY

Administrative Program Assistant with 5+ years of experience supporting cross-functional teams, managing calendars, meetings, travel, expense reports, and program logistics in fast-paced office environments. Known for improving coordination, maintaining accurate records, and delivering responsive support to staff, vendors, and stakeholders. Proficient in Microsoft 365, SharePoint, Excel, and CRM systems with a strong focus on confidentiality, process improvement, and service quality.

PROFESSIONAL EXPERIENCE
Pacific Northwest Community Health
Seattle, WA
Nonprofit HealthcareCommunity Programs
Administrative Program Assistant
Mar 2022 - Present
Program CoordinationExecutive Support
  • Coordinated calendars, meeting logistics, and travel for 4 program managers and 18+ monthly stakeholder meetings, improving on-time attendance and reducing scheduling conflicts by 30%.
  • Prepared agendas, minutes, and follow-up trackers for cross-functional program reviews, helping teams close action items within one week and maintain audit-ready documentation.
  • Tracked vendor invoices, purchase requests, and budget spreadsheets in Excel and SharePoint, supporting timely approvals and reducing processing errors by 20%.
  • Served as first-point contact for staff, clients, and partners, resolving routine inquiries within 24 hours and maintaining a professional, service-focused office environment.
Cascade Learning Center
Seattle, WA
Education ServicesTraining Programs
Administrative Coordinator
Jun 2019 - Feb 2022
Office AdministrationScheduling
  • Supported daily office operations for a 12-person training team, managing calendars, room reservations, and participant communications for 40+ workshops each quarter.
  • Built standardized intake forms and document filing procedures in SharePoint, cutting retrieval time by 35% and improving consistency across program records.
  • Processed reimbursements, purchase orders, and supplies requests while monitoring deadlines, helping the department stay within budget and avoid late submissions.
  • Assisted with event setup, registration, and post-event reporting, contributing to smooth delivery of community classes and a 15% increase in repeat attendance.

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