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Transforming expertise into professional impact.
Coco Panda
Detail-oriented Sales Operations Coordinator with 5+ years of experience supporting pipeline management, CRM data quality, reporting, and cross-functional sales processes in high-growth B2B environments. Proven record of improving forecast accuracy, reducing administrative delays, and increasing rep productivity through Salesforce optimization, order support, and process standardization.
- Managed Salesforce opportunity and account data for a 45-person sales team, improving CRM completeness from 82% to 97% within two quarters.
- Built weekly pipeline, bookings, and activity reports in Excel and Salesforce, helping sales leadership improve forecast variance by 14% year over year.
- Coordinated quote approvals, contract routing, and order entry with finance and legal, reducing average deal processing time from four days to two.
- Conducted monthly data audits and territory updates, eliminating duplicate records by 28% and improving lead routing accuracy across inbound assignments.
- Supported onboarding for new account executives by documenting sales processes and templates, shortening ramp time by approximately three weeks for eight hires.
- Supported daily sales operations for a regional inside sales team of 22, maintaining pricing files, customer records, and order status communications.
- Prepared weekly sales performance reports and backlog summaries, enabling managers to identify delayed orders faster and improve fulfillment follow-up response times.
- Partnered with customer service and supply chain to resolve order discrepancies, contributing to a 16% reduction in canceled orders over 12 months.
- Standardized quote tracking and renewal reminders using Excel dashboards, increasing on-time follow-up rates from 71% to 90% across the team.
Concentration in Marketing; emphasis on sales analytics, business communication, and operations support.
Transforming expertise into professional impact.
Coco Panda
Detail-oriented Sales Operations Coordinator with 5+ years of experience supporting pipeline management, CRM data quality, reporting, and cross-functional sales processes in high-growth B2B environments. Proven record of improving forecast accuracy, reducing administrative delays, and increasing rep productivity through Salesforce optimization, order support, and process standardization.
- Managed Salesforce opportunity and account data for a 45-person sales team, improving CRM completeness from 82% to 97% within two quarters.
- Built weekly pipeline, bookings, and activity reports in Excel and Salesforce, helping sales leadership improve forecast variance by 14% year over year.
- Coordinated quote approvals, contract routing, and order entry with finance and legal, reducing average deal processing time from four days to two.
- Conducted monthly data audits and territory updates, eliminating duplicate records by 28% and improving lead routing accuracy across inbound assignments.
- Supported onboarding for new account executives by documenting sales processes and templates, shortening ramp time by approximately three weeks for eight hires.
- Supported daily sales operations for a regional inside sales team of 22, maintaining pricing files, customer records, and order status communications.
- Prepared weekly sales performance reports and backlog summaries, enabling managers to identify delayed orders faster and improve fulfillment follow-up response times.
- Partnered with customer service and supply chain to resolve order discrepancies, contributing to a 16% reduction in canceled orders over 12 months.
- Standardized quote tracking and renewal reminders using Excel dashboards, increasing on-time follow-up rates from 71% to 90% across the team.
Concentration in Marketing; emphasis on sales analytics, business communication, and operations support.
