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PROFESSIONAL SUMMARY

Healthcare Data Manager with 8+ years of experience leading clinical data operations, EHR reporting, data governance, and analytics delivery for provider organizations. Skilled in SQL, Epic Clarity, Tableau, HIPAA-compliant workflows, and cross-functional stakeholder management. Known for improving data accuracy, accelerating reporting cycles, and translating complex healthcare data into operational decisions.

PROFESSIONAL EXPERIENCE
NorthBridge Health System
Chicago, IL
Integrated Delivery NetworkEpic Environment
Healthcare Data Manager
Sep 2020 - Present
Data GovernanceClinical Analytics
  • Manage a seven-person healthcare analytics team delivering clinical quality, revenue cycle, access, and population health reporting for 14 outpatient sites.
  • Implemented data quality controls across Epic Clarity and claims feeds, reducing high-priority reporting defects by 41% within nine months.
  • Partner with compliance, IT, and clinical operations to maintain HIPAA-aligned data access procedures for 320 authorized report users.
  • Redesigned monthly executive scorecards using SQL and Tableau, cutting production time from five business days to two.
  • Established data dictionaries and metric governance for 95 KPIs, improving consistency across value-based care and quality improvement initiatives.
Lakeside Medical Group
Milwaukee, WI
Multi-Specialty PracticeValue-Based Care
Senior Healthcare Data Analyst
Jun 2016 - Aug 2020
SQL ReportingEHR Data
  • Developed SQL-based clinical and operational reports supporting HEDIS, patient access, referral management, and payer performance for 85 physicians.
  • Automated weekly data validation routines for appointment, claims, and encounter data, decreasing manual review time by 30%.
  • Coordinated with EHR analysts and department leaders to resolve data mapping issues impacting quality measure submissions.
  • Created Power BI dashboards tracking care gaps and high-risk patient outreach, contributing to a 12% improvement in closure rates.
SELECTED PROJECTS
Enterprise Clinical Quality Data Governance
Apr 2023 - Nov 2023
Data Governance Lead
  • Led standardization of 140 clinical quality metric definitions across ambulatory, inpatient, and population health teams, reducing reporting disputes by 38%.
  • Built governance workflows for metric ownership, source validation, and change control, improving executive dashboard trust and monthly refresh reliability.
Population Health Reporting Modernization
Jan 2022 - Jun 2022
Healthcare Analytics Project Manager
  • Directed migration of 22 recurring operational reports from legacy SQL extracts to Tableau dashboards, saving analysts 18 hours weekly.
  • Partnered with care management leaders to design risk-stratification views supporting outreach prioritization for 46,000 attributed patients.
CERTIFICATIONS
Certified Health Data Analyst (CHDA) - American Health Information Management Association
May 2023
Project Management Professional (PMP) - Project Management Institute
Aug 2022

Coco Panda

Healthcare Data Manager
PROFESSIONAL SKILLS
Healthcare Data Management
Clinical Data GovernanceHIPAA ComplianceData Quality ManagementMaster Patient IndexICD-10
Analytics & Reporting
SQLTableauPower BIExcelKPI Dashboards
Data Platforms & EHR Systems
Epic ClarityCernerSnowflakeMicrosoft SQL ServerETL Validation
EDUCATION
University of Illinois Chicago
Health InformaticsData Analytics
Master of Science in Health Informatics
Chicago, ILAug 2016 - May 2018

Focused on clinical data management, healthcare analytics, database design, and regulatory reporting.

University of Wisconsin-Madison
CAHIIM-AlignedHIM
Bachelor of Science in Health Information Management
Madison, WIAug 2010 - May 2014

Completed CAHIIM-accredited training in health data standards, coding systems, privacy, and quality improvement.

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