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Detail-oriented Billing Audit Clerk with 5 years of experience reviewing invoices, reconciling billing records, and resolving account discrepancies in high-volume environments. Skilled in Excel, ERP systems, accounts receivable, audit documentation, and cross-functional follow-up to improve billing accuracy and reduce revenue leakage.
- Audited 350+ customer invoices weekly against contracts, purchase orders, and shipment records, reducing recurring billing discrepancies by 18% within nine months.
- Researched pricing, tax, freight, and credit memo variances in NetSuite, resolving 92% of assigned exceptions before monthly close deadlines.
- Partnered with sales operations and accounts receivable to correct master data errors, preventing $64,000 in duplicate or underbilled charges.
- Maintained audit logs and support documentation for SOX-aligned internal reviews, improving response time to auditor requests by two business days.
- Processed an average of 600 service invoices monthly, verifying labor, parts, discounts, and sales tax before release to customers.
- Reconciled billing batches to daily deposits and customer payments, identifying unapplied cash issues that improved aging accuracy by 15%.
- Responded to customer billing inquiries by phone and email, documenting outcomes in QuickBooks and maintaining a 96% first-contact resolution rate.
- Prepared weekly exception reports for the controller, highlighting voids, adjustments, and credits requiring approval under established company policy guidelines.
Completed accounting-focused program covering financial accounting, payroll, spreadsheets, and business communications.
Detail-oriented Billing Audit Clerk with 5 years of experience reviewing invoices, reconciling billing records, and resolving account discrepancies in high-volume environments. Skilled in Excel, ERP systems, accounts receivable, audit documentation, and cross-functional follow-up to improve billing accuracy and reduce revenue leakage.
- Audited 350+ customer invoices weekly against contracts, purchase orders, and shipment records, reducing recurring billing discrepancies by 18% within nine months.
- Researched pricing, tax, freight, and credit memo variances in NetSuite, resolving 92% of assigned exceptions before monthly close deadlines.
- Partnered with sales operations and accounts receivable to correct master data errors, preventing $64,000 in duplicate or underbilled charges.
- Maintained audit logs and support documentation for SOX-aligned internal reviews, improving response time to auditor requests by two business days.
- Processed an average of 600 service invoices monthly, verifying labor, parts, discounts, and sales tax before release to customers.
- Reconciled billing batches to daily deposits and customer payments, identifying unapplied cash issues that improved aging accuracy by 15%.
- Responded to customer billing inquiries by phone and email, documenting outcomes in QuickBooks and maintaining a 96% first-contact resolution rate.
- Prepared weekly exception reports for the controller, highlighting voids, adjustments, and credits requiring approval under established company policy guidelines.
Completed accounting-focused program covering financial accounting, payroll, spreadsheets, and business communications.
