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Coco Panda
Concentration in Management.
Multi-Site Property Manager with 8+ years of experience overseeing multifamily portfolios, site teams, budgets, compliance, and resident operations across Texas markets. Proven success improving occupancy, delinquency control, expense management, and team performance while partnering with regional leadership on asset value and NOI goals.
Managed annual operating budgets exceeding $11.8M across stabilized and lease-up communities while maintaining year-end variance within 2.4% of plan.
Supported due diligence and transition planning for four newly acquired assets, enabling full operational takeover within 45 days of closing.
Built a regional vendor scorecard program that improved service response consistency and lowered average emergency after-hours dispatch costs by 18%.
- Oversee daily operations for 6 multifamily communities totaling 1,487 units, leading 28 onsite employees and maintaining occupancy above 95% across three submarkets.
- Reduced delinquency from 4.9% to 2.7% within nine months by tightening collection workflows, training office teams, and standardizing resident payment follow-up procedures.
- Improved resident retention by 11% year over year through service recovery tracking, renewal pricing reviews, and stronger coordination with maintenance supervisors.
- Directed annual budgets, reforecasts, and monthly variance reporting for a $11.8M portfolio, achieving controllable expense savings of 6.3% without lowering service standards.
- Partnered with asset management on renovations, vendor bids, and lease-up strategy for two repositioned assets, supporting rent growth of 7.4% after upgrades.
- Managed operations for 3 garden-style apartment communities totaling 812 units, supervising leasing, maintenance, and administrative teams while meeting occupancy and resident satisfaction goals.
- Increased physical occupancy from 91.8% to 96.2% within twelve months by refining pricing strategy, local outreach, and lead conversion expectations.
- Lowered turnover make-ready cycle time by 21% through contractor scheduling controls, inspection checklists, and closer collaboration between leasing and maintenance teams.
- Ensured compliance with Fair Housing, company policy, and audit standards, resulting in successful internal reviews and zero material findings during ownership inspections.
Active credential.
Active license.
Coco Panda
Concentration in Management.
Multi-Site Property Manager with 8+ years of experience overseeing multifamily portfolios, site teams, budgets, compliance, and resident operations across Texas markets. Proven success improving occupancy, delinquency control, expense management, and team performance while partnering with regional leadership on asset value and NOI goals.
Managed annual operating budgets exceeding $11.8M across stabilized and lease-up communities while maintaining year-end variance within 2.4% of plan.
Supported due diligence and transition planning for four newly acquired assets, enabling full operational takeover within 45 days of closing.
Built a regional vendor scorecard program that improved service response consistency and lowered average emergency after-hours dispatch costs by 18%.
- Oversee daily operations for 6 multifamily communities totaling 1,487 units, leading 28 onsite employees and maintaining occupancy above 95% across three submarkets.
- Reduced delinquency from 4.9% to 2.7% within nine months by tightening collection workflows, training office teams, and standardizing resident payment follow-up procedures.
- Improved resident retention by 11% year over year through service recovery tracking, renewal pricing reviews, and stronger coordination with maintenance supervisors.
- Directed annual budgets, reforecasts, and monthly variance reporting for a $11.8M portfolio, achieving controllable expense savings of 6.3% without lowering service standards.
- Partnered with asset management on renovations, vendor bids, and lease-up strategy for two repositioned assets, supporting rent growth of 7.4% after upgrades.
- Managed operations for 3 garden-style apartment communities totaling 812 units, supervising leasing, maintenance, and administrative teams while meeting occupancy and resident satisfaction goals.
- Increased physical occupancy from 91.8% to 96.2% within twelve months by refining pricing strategy, local outreach, and lead conversion expectations.
- Lowered turnover make-ready cycle time by 21% through contractor scheduling controls, inspection checklists, and closer collaboration between leasing and maintenance teams.
- Ensured compliance with Fair Housing, company policy, and audit standards, resulting in successful internal reviews and zero material findings during ownership inspections.
Active credential.
Active license.
