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More>Transforming expertise into professional impact.
Coco Panda
Senior Product Owner with 9+ years of experience leading SaaS, digital platform, and customer-facing product initiatives. Skilled in roadmap ownership, agile delivery, stakeholder alignment, and analytics-driven prioritization. Proven record improving adoption, reducing operational friction, and translating business goals into high-value product outcomes.
- Owned roadmap for a customer administration platform serving 85,000 users, increasing feature adoption 31% through discovery, analytics, and release planning.
- Partnered with engineering, design, sales, and support to prioritize a 240-item backlog, reducing unresolved customer pain points by 42%.
- Led quarterly planning for three agile teams, aligning OKRs, dependencies, and scope to deliver 96% of committed roadmap milestones.
- Defined user stories, acceptance criteria, and success metrics for billing automation, cutting manual account adjustments by 28% within two quarters.
- Presented roadmap tradeoffs and performance insights to executives, securing funding for five enhancements tied to $3.4M renewal risk reduction.
- Managed mobile payment product backlog across iOS, Android, and API teams, improving release predictability from 72% to 91%.
- Conducted customer interviews, funnel analysis, and competitive research to identify onboarding friction, increasing completed account setup by 24%.
- Collaborated with compliance and engineering to launch KYC workflow improvements, reducing average verification turnaround from 18 hours to 7 hours.
- Facilitated sprint reviews and stakeholder demos for 40+ business partners, improving transparency and reducing late-stage requirement changes by 35%.
Focused on business analysis, systems design, and data-driven decision making for technology-enabled organizations.
Transforming expertise into professional impact.
Coco Panda
Senior Product Owner with 9+ years of experience leading SaaS, digital platform, and customer-facing product initiatives. Skilled in roadmap ownership, agile delivery, stakeholder alignment, and analytics-driven prioritization. Proven record improving adoption, reducing operational friction, and translating business goals into high-value product outcomes.
- Owned roadmap for a customer administration platform serving 85,000 users, increasing feature adoption 31% through discovery, analytics, and release planning.
- Partnered with engineering, design, sales, and support to prioritize a 240-item backlog, reducing unresolved customer pain points by 42%.
- Led quarterly planning for three agile teams, aligning OKRs, dependencies, and scope to deliver 96% of committed roadmap milestones.
- Defined user stories, acceptance criteria, and success metrics for billing automation, cutting manual account adjustments by 28% within two quarters.
- Presented roadmap tradeoffs and performance insights to executives, securing funding for five enhancements tied to $3.4M renewal risk reduction.
- Managed mobile payment product backlog across iOS, Android, and API teams, improving release predictability from 72% to 91%.
- Conducted customer interviews, funnel analysis, and competitive research to identify onboarding friction, increasing completed account setup by 24%.
- Collaborated with compliance and engineering to launch KYC workflow improvements, reducing average verification turnaround from 18 hours to 7 hours.
- Facilitated sprint reviews and stakeholder demos for 40+ business partners, improving transparency and reducing late-stage requirement changes by 35%.
Focused on business analysis, systems design, and data-driven decision making for technology-enabled organizations.
