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Leo Panda

Warehouse Operations Manager
PROFESSIONAL SUMMARY

Warehouse Operations Manager with 9 years of experience leading high-volume distribution, inventory accuracy, labor planning, and safety performance. Proven record improving on-time shipments, reducing operating costs, and developing supervisors in fast-paced 3PL and retail environments. Strong background using WMS, KPI dashboards, and lean methods to drive measurable results.

PROFESSIONAL SKILLS
Warehouse Operations Leadership
Labor PlanningShift ManagementKPI ManagementSafety ComplianceProcess Improvement
Inventory, Fulfillment, and Distribution
Inventory ControlCycle CountingOrder FulfillmentReceiving and PutawayShipping Operations
Systems and Operational Tools
Warehouse Management SystemsERP SystemsRF ScannersMicrosoft ExcelPower BI
PROFESSIONAL EXPERIENCE
NorthStar Distribution Services
3PL LogisticsRegional Distribution
Dallas, TX
Warehouse Operations Manager
Warehouse LeadershipDistribution Operations
Mar 2020 - Present
  • Managed a 145,000-square-foot warehouse with 72 associates, improving daily order completion from 91% to 98% within six months.
  • Reduced overtime costs 18% by redesigning labor schedules, cross-training team leads, and aligning staffing to inbound and outbound volume.
  • Increased inventory accuracy from 96.2% to 99.1% through cycle count discipline, root-cause reviews, and tighter receiving controls.
  • Led weekly safety walks and coaching sessions, reducing recordable incidents 32% while maintaining OSHA compliance across all shifts.
  • Partnered with transportation and customer service teams to improve on-time shipping performance from 94% to 99% for key accounts.
Summit Retail Supply Co.
Retail Supply ChainConsumer Goods
Fort Worth, TX
Warehouse Supervisor
Team SupervisionFulfillment Operations
Jun 2016 - Feb 2020
  • Supervised inbound receiving, replenishment, and outbound fulfillment for 38 associates supporting 120 retail stores across the Southwest region.
  • Improved pick productivity 21% by standardizing zone assignments, updating slotting priorities, and tracking performance through daily KPI boards.
  • Decreased shipping errors 27% by implementing scanner verification, corrective coaching, and end-of-shift quality audits for priority orders.
  • Coordinated peak-season staffing plans that supported a 35% volume increase while maintaining service levels above 97%.
  • Trained four team leads on performance management, safety expectations, and WMS reporting to strengthen frontline leadership coverage.
EDUCATION
University of North Texas
Business AdministrationOperations Management
Denton, TX
Bachelor of Business Administration
Aug 2011 - May 2015

Focused on operations management, supply chain fundamentals, and business analytics.

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