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Leo Panda
Distribution Center Operations Manager

Transforming expertise into professional impact.

PROFESSIONAL SUMMARY

Distribution Center Operations Manager with 9 years of experience leading high-volume warehouse, fulfillment, inventory, and transportation operations. Skilled in labor planning, WMS execution, safety compliance, and Lean process improvement. Known for improving throughput, reducing cost per unit, and building accountable teams across multi-shift environments.

PROFESSIONAL SKILLS
Distribution Operations
Warehouse Management SystemsInventory ControlOrder FulfillmentDock SchedulingCycle Counting
Leadership and Performance Management
Team LeadershipLabor PlanningKPI ManagementSafety ComplianceTraining and Coaching
Supply Chain Systems and Methods
Lean Operations5SRoot Cause AnalysisERP SystemsMicrosoft Excel
PROFESSIONAL EXPERIENCE
Midwest Retail Logistics
Retail DistributionHigh-Volume Fulfillment
Groveport, OH
Distribution Center Operations Manager
Operations LeadershipWarehouse Management
Mar 2020 - Present
  • Directed daily operations for a 420,000-square-foot distribution center, supervising 125 associates across receiving, picking, packing, shipping, and inventory control.
  • Improved outbound throughput 18% within nine months by redesigning pick paths, adjusting labor schedules, and standardizing shift startup routines.
  • Reduced inventory variance from 2.4% to 0.8% by strengthening cycle count procedures, exception reporting, and supervisor accountability.
  • Lowered overtime expense 14% year over year through demand-based staffing models, cross-training programs, and tighter dock appointment planning.
  • Maintained a 97% on-time shipping rate during peak season while supporting 28% higher order volume and zero recordable safety incidents.
NorthStar Supply Chain Services
Third-Party LogisticsSupply Chain Services
Indianapolis, IN
Warehouse Operations Supervisor
Shift LeadershipProcess Improvement
Jun 2015 - Feb 2020
  • Managed second-shift warehouse operations for a regional 3PL facility, leading 62 employees handling consumer goods, returns, and palletized freight.
  • Increased picking accuracy from 96.8% to 99.3% by implementing scan compliance audits and daily coaching with team leads.
  • Cut average trailer dwell time 22% by improving yard communication, dock prioritization, and carrier check-in procedures.
  • Supported WMS upgrade testing and training for 80 users, helping the site complete implementation with no customer service disruption.
EDUCATION
The Ohio State University
Business AdministrationOperations Management
Columbus, OH
Bachelor of Science in Business Administration
Aug 2010 - May 2014

Focused on operations management, supply chain fundamentals, organizational leadership, and business analytics.

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