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熊猫简历Business Process Analyst简历模板，简约、经典、上下结构风格简历模板，支持自定义板块、自定义颜色、AI润色、技能条、荣誉墙、一键更换模板，专业AI辅助一键优化Business Process Analyst简历内容，仅需5分钟即可拥有一份精美的Business Process Analyst简历模板，助力你获得「高薪职位」。
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Professional Profile
Coco Panda
Business Process Analyst
PROFESSIONAL SUMMARY
Business Process Analyst with 6+ years of experience improving finance, operations, and customer-facing workflows through process mapping, data analysis, and stakeholder collaboration. Skilled in ERP optimization, KPI reporting, requirements gathering, and UAT, with a track record of reducing cycle times, improving data accuracy, and supporting scalable business transformation.
PROFESSIONAL SKILLS
Business Process Improvement
Process MappingWorkflow OptimizationLean Six SigmaSOP DocumentationRoot Cause Analysis
Data Analysis & Reporting
Advanced ExcelSQLPower BITableauKPI Dashboards
Finance & Operations Systems
ERP SystemsOrder-to-CashProcure-to-PaySalesforceJira
PROFESSIONAL EXPERIENCE
NorthBridge Financial Services
Financial ServicesProcess Transformation
Chicago, IL
Business Process Analyst
Process ImprovementERP Optimization
Sep 2021 - Present
- Led end-to-end mapping of order-to-cash and billing workflows, identifying 18 control gaps and reducing invoice rework by 27%.
- Partnered with finance, operations, and IT stakeholders to document business requirements for ERP enhancements supporting 450 monthly transactions.
- Built Power BI dashboards tracking SLA compliance, exception volume, and approval bottlenecks, improving leadership visibility into process performance by 35%.
- Coordinated UAT for Salesforce and ERP integrations, validating 120 test cases and decreasing post-release defects by 22%.
- Standardized SOPs and training materials for three finance teams, cutting new-hire process ramp time from four weeks to two.
Lakeview Manufacturing Group
ManufacturingShared Services
Milwaukee, WI
Business Operations Analyst
Procure-to-PayData Analysis
Jun 2018 - Aug 2021
- Analyzed procure-to-pay workflows across five plants, reducing purchase order approval cycle time by 31% through revised routing rules.
- Developed Excel and SQL reports to reconcile vendor master data, improving record accuracy from 89% to 98% within six months.
- Facilitated workshops with procurement, accounting, and warehouse teams to define future-state processes and prioritize automation opportunities.
- Supported month-end close improvement initiatives by documenting dependencies, eliminating duplicate handoffs, and reducing accrual preparation time by 16%.
EDUCATION
University of Illinois Urbana-Champaign
Business AnalyticsOperations Management
Champaign, IL
Bachelor of Science in Business Administration
Aug 2014 - May 2018
Focused on operations management, business analytics, accounting fundamentals, and information systems.
Professional Profile
Coco Panda
Business Process Analyst
PROFESSIONAL SUMMARY
Business Process Analyst with 6+ years of experience improving finance, operations, and customer-facing workflows through process mapping, data analysis, and stakeholder collaboration. Skilled in ERP optimization, KPI reporting, requirements gathering, and UAT, with a track record of reducing cycle times, improving data accuracy, and supporting scalable business transformation.
PROFESSIONAL SKILLS
Business Process Improvement
Process MappingWorkflow OptimizationLean Six SigmaSOP DocumentationRoot Cause Analysis
Data Analysis & Reporting
Advanced ExcelSQLPower BITableauKPI Dashboards
Finance & Operations Systems
ERP SystemsOrder-to-CashProcure-to-PaySalesforceJira
PROFESSIONAL EXPERIENCE
NorthBridge Financial Services
Financial ServicesProcess Transformation
Chicago, IL
Business Process Analyst
Process ImprovementERP Optimization
Sep 2021 - Present
- Led end-to-end mapping of order-to-cash and billing workflows, identifying 18 control gaps and reducing invoice rework by 27%.
- Partnered with finance, operations, and IT stakeholders to document business requirements for ERP enhancements supporting 450 monthly transactions.
- Built Power BI dashboards tracking SLA compliance, exception volume, and approval bottlenecks, improving leadership visibility into process performance by 35%.
- Coordinated UAT for Salesforce and ERP integrations, validating 120 test cases and decreasing post-release defects by 22%.
- Standardized SOPs and training materials for three finance teams, cutting new-hire process ramp time from four weeks to two.
Lakeview Manufacturing Group
ManufacturingShared Services
Milwaukee, WI
Business Operations Analyst
Procure-to-PayData Analysis
Jun 2018 - Aug 2021
- Analyzed procure-to-pay workflows across five plants, reducing purchase order approval cycle time by 31% through revised routing rules.
- Developed Excel and SQL reports to reconcile vendor master data, improving record accuracy from 89% to 98% within six months.
- Facilitated workshops with procurement, accounting, and warehouse teams to define future-state processes and prioritize automation opportunities.
- Supported month-end close improvement initiatives by documenting dependencies, eliminating duplicate handoffs, and reducing accrual preparation time by 16%.
EDUCATION
University of Illinois Urbana-Champaign
Business AnalyticsOperations Management
Champaign, IL
Bachelor of Science in Business Administration
Aug 2014 - May 2018
Focused on operations management, business analytics, accounting fundamentals, and information systems.
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