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Library Technician
SKILLS
Circulation Services
Cataloging
Integrated Library Systems
Reference Support
Collection Maintenance
Administrative Support
EDUCATION
Columbus State Community College
Library ServicesInformation Management
Associate of Applied Science in Library and Information Technology
Columbus, OHAug 2017 - May 2019

Focused on cataloging, circulation systems, reference support, and records management.

PROFESSIONAL SUMMARY

Detail-oriented Library Technician with 5+ years of experience supporting circulation, cataloging, patron services, and collection maintenance in public and academic library settings. Skilled in integrated library systems, inventory control, and records accuracy. Known for improving access to materials, resolving patron issues efficiently, and maintaining organized, high-volume service desks.

PROFESSIONAL EXPERIENCE
Columbus Metropolitan Library
Columbus, OH
Public LibraryCommunity Services
Library Technician
Jun 2021 - Present
CirculationCataloging
  • Processed an average of 180 daily circulation transactions, maintained accurate patron accounts, and reduced checkout exceptions by 16% through consistent record verification.
  • Performed copy cataloging and item processing for more than 450 new materials each month, improving shelf readiness and supporting faster public access.
  • Resolved routine patron questions on holds, renewals, digital access, and account issues, sustaining a 95% positive service rating in branch surveys.
  • Completed weekly shelf-reading and inventory reviews across adult and youth collections, identifying misplaced items and improving retrieval accuracy by 18%.
  • Trained 4 new clerical staff on circulation workflows, privacy procedures, and cash handling standards, helping maintain consistent front-desk coverage.
Ohio Wesleyan University Libraries
Delaware, OH
Academic LibraryHigher Education
Library Assistant
Aug 2018 - May 2021
Patron ServicesRecords Management
  • Supported circulation and reserves operations for students and faculty, processing 120 plus daily transactions while maintaining accurate borrower records and material statuses.
  • Assisted with serials check-in, labeling, and database updates, helping reduce processing backlogs by 22% during a six-month collection review.
  • Provided frontline reference support by directing patrons to catalogs, databases, and physical collections, shortening average service resolution time during peak hours.
  • Maintained organized stacks through shelf reading, shifting projects, and withdrawals, contributing to a 14% improvement in item location accuracy.
  • Prepared overdue notices, usage logs, and routine reports for supervisors, ensuring timely documentation and dependable administrative support across departments.

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