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Coco Panda
Instructional Design Specialist
Transforming expertise into professional impact.
PROFESSIONAL SUMMARY
Instructional Design Specialist with 6+ years of experience designing accessible, outcomes-based learning for corporate and higher education audiences. Skilled in ADDIE, SAM, Articulate 360, LMS administration, stakeholder analysis, and learner assessment. Known for translating complex content into engaging curricula that improve completion, proficiency, and on-the-job performance.
PROFESSIONAL SKILLS
Instructional Design
ADDIESAMBackward DesignLearning ObjectivesStoryboarding
eLearning Tools & LMS
Articulate 360StorylineRiseAdobe CaptivateVyond
Learning Evaluation
Needs AnalysisKirkpatrick ModelAssessment DesignAccessibilitySME Collaboration
PROFESSIONAL EXPERIENCE
BrightPath Learning Group
Corporate LearningProfessional Services
Austin, TX
Instructional Design Specialist
eLearning DevelopmentCurriculum Design
Sep 2021 - Present
- Designed blended onboarding curriculum for 1,200 annual hires, reducing average time-to-productivity from 45 to 32 days within two quarters.
- Converted instructor-led workshops into 18 interactive Articulate Rise and Storyline modules, improving completion rates by 27% across remote teams.
- Partnered with SMEs and HR analytics to align learning objectives, scenario assessments, and Kirkpatrick Level 2 evaluation measures.
- Maintained LMS content governance for 240 courses, increasing version-control accuracy and audit readiness from 82% to 98% annually.
Northstar Online Programs
Higher EducationOnline Learning
Dallas, TX
Learning Design Coordinator
LMS SupportTraining Content
Jun 2018 - Aug 2021
- Developed microlearning and job aids for customer support teams, decreasing repeat escalation errors by 22% during a six-month rollout.
- Facilitated needs analyses with managers and learners, translating performance gaps into measurable objectives, practice activities, and assessment rubrics.
- Built Vyond videos, Captivate simulations, and knowledge checks that raised post-training assessment scores from 78% to 91% average.
- Coordinated UAT with stakeholders before each LMS release, cutting learner support tickets related to navigation issues by 31%.
SELECTED PROJECTS
Accessible eLearning Portfolio - Instructional Designer
Jan 2024 - Mar 2024
- Built an accessible eLearning portfolio featuring scenario-based modules, storyboards, facilitator guides, and job aids aligned to WCAG 2.1 standards.
- Used Storyline variables, branching scenarios, and knowledge checks to demonstrate learner choice, remediation paths, and measurable performance outcomes.
Customer Support Curriculum Mapping - Learning Experience Designer
Aug 2023 - Nov 2023
- Created a competency map connecting role expectations, learning objectives, practice activities, and assessments for a multi-level customer service curriculum.
- Recommended sequencing changes that reduced redundant modules by 16% while preserving required compliance and performance outcomes.
EDUCATION
University of North Texas
Learning TechnologiesInstructional Design
Denton, TX
Master of Education in Learning Technologies
Aug 2016 - May 2018
Focused on instructional systems design, online learning, learning assessment, and multimedia development.
CERTIFICATIONS
ATD Instructional Design Certificate - Association for Talent Development
Jun 2023
Articulate Storyline Certificate - Yukon Learning
Feb 2024
Coco Panda
Instructional Design Specialist
Transforming expertise into professional impact.
PROFESSIONAL SUMMARY
Instructional Design Specialist with 6+ years of experience designing accessible, outcomes-based learning for corporate and higher education audiences. Skilled in ADDIE, SAM, Articulate 360, LMS administration, stakeholder analysis, and learner assessment. Known for translating complex content into engaging curricula that improve completion, proficiency, and on-the-job performance.
PROFESSIONAL SKILLS
Instructional Design
ADDIESAMBackward DesignLearning ObjectivesStoryboarding
eLearning Tools & LMS
Articulate 360StorylineRiseAdobe CaptivateVyond
Learning Evaluation
Needs AnalysisKirkpatrick ModelAssessment DesignAccessibilitySME Collaboration
PROFESSIONAL EXPERIENCE
BrightPath Learning Group
Corporate LearningProfessional Services
Austin, TX
Instructional Design Specialist
eLearning DevelopmentCurriculum Design
Sep 2021 - Present
- Designed blended onboarding curriculum for 1,200 annual hires, reducing average time-to-productivity from 45 to 32 days within two quarters.
- Converted instructor-led workshops into 18 interactive Articulate Rise and Storyline modules, improving completion rates by 27% across remote teams.
- Partnered with SMEs and HR analytics to align learning objectives, scenario assessments, and Kirkpatrick Level 2 evaluation measures.
- Maintained LMS content governance for 240 courses, increasing version-control accuracy and audit readiness from 82% to 98% annually.
Northstar Online Programs
Higher EducationOnline Learning
Dallas, TX
Learning Design Coordinator
LMS SupportTraining Content
Jun 2018 - Aug 2021
- Developed microlearning and job aids for customer support teams, decreasing repeat escalation errors by 22% during a six-month rollout.
- Facilitated needs analyses with managers and learners, translating performance gaps into measurable objectives, practice activities, and assessment rubrics.
- Built Vyond videos, Captivate simulations, and knowledge checks that raised post-training assessment scores from 78% to 91% average.
- Coordinated UAT with stakeholders before each LMS release, cutting learner support tickets related to navigation issues by 31%.
SELECTED PROJECTS
Accessible eLearning Portfolio - Instructional Designer
Jan 2024 - Mar 2024
- Built an accessible eLearning portfolio featuring scenario-based modules, storyboards, facilitator guides, and job aids aligned to WCAG 2.1 standards.
- Used Storyline variables, branching scenarios, and knowledge checks to demonstrate learner choice, remediation paths, and measurable performance outcomes.
Customer Support Curriculum Mapping - Learning Experience Designer
Aug 2023 - Nov 2023
- Created a competency map connecting role expectations, learning objectives, practice activities, and assessments for a multi-level customer service curriculum.
- Recommended sequencing changes that reduced redundant modules by 16% while preserving required compliance and performance outcomes.
EDUCATION
University of North Texas
Learning TechnologiesInstructional Design
Denton, TX
Master of Education in Learning Technologies
Aug 2016 - May 2018
Focused on instructional systems design, online learning, learning assessment, and multimedia development.
CERTIFICATIONS
ATD Instructional Design Certificate - Association for Talent Development
Jun 2023
Articulate Storyline Certificate - Yukon Learning
Feb 2024
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