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More>Coco Panda
Focused on interpersonal communication, persuasive writing, and student engagement; graduated with Dean's List recognition.
Enrollment Advisor with 5+ years of experience guiding prospective students through admissions, financial aid, and enrollment decisions for career-focused and higher education programs. Proven track record of converting high-volume leads through consultative selling, CRM follow-up, and empathetic student support while consistently meeting enrollment targets and compliance standards.
- Managed 75+ weekly inbound and outbound student leads, scheduled discovery calls, and improved application-to-enrollment conversion by 17% through personalized advising.
- Explained program pathways, admissions requirements, and financing options to prospective students, helping reduce decision cycle time by an average of eight days.
- Maintained accurate records in Salesforce and Slate, documented every touchpoint, and supported audit readiness by following FERPA, privacy, and institutional compliance standards.
- Partnered with financial aid, academic advising, and marketing teams to close enrollment gaps, exceed monthly targets, and improve show rates for appointments.
- Converted high-volume inquiry traffic into qualified appointments by using scripted outreach, consultative questioning, and consistent same-day follow-up across phone, email, and text.
- Supported prospective students through application completion, transcript collection, and start-date planning, contributing to a 92% application completion rate in assigned territories.
- Tracked pipeline activity in CRM dashboards, prioritized aged leads, and identified process bottlenecks that improved contact-to-meeting ratios by 14%.
- Delivered empathetic guidance to adult learners balancing work and family responsibilities, strengthening retention by setting realistic expectations and proactive follow-up plans.
Coco Panda
Focused on interpersonal communication, persuasive writing, and student engagement; graduated with Dean's List recognition.
Enrollment Advisor with 5+ years of experience guiding prospective students through admissions, financial aid, and enrollment decisions for career-focused and higher education programs. Proven track record of converting high-volume leads through consultative selling, CRM follow-up, and empathetic student support while consistently meeting enrollment targets and compliance standards.
- Managed 75+ weekly inbound and outbound student leads, scheduled discovery calls, and improved application-to-enrollment conversion by 17% through personalized advising.
- Explained program pathways, admissions requirements, and financing options to prospective students, helping reduce decision cycle time by an average of eight days.
- Maintained accurate records in Salesforce and Slate, documented every touchpoint, and supported audit readiness by following FERPA, privacy, and institutional compliance standards.
- Partnered with financial aid, academic advising, and marketing teams to close enrollment gaps, exceed monthly targets, and improve show rates for appointments.
- Converted high-volume inquiry traffic into qualified appointments by using scripted outreach, consultative questioning, and consistent same-day follow-up across phone, email, and text.
- Supported prospective students through application completion, transcript collection, and start-date planning, contributing to a 92% application completion rate in assigned territories.
- Tracked pipeline activity in CRM dashboards, prioritized aged leads, and identified process bottlenecks that improved contact-to-meeting ratios by 14%.
- Delivered empathetic guidance to adult learners balancing work and family responsibilities, strengthening retention by setting realistic expectations and proactive follow-up plans.
