General resume template
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Leo Panda
Assistant General Manager
SKILLS
Team Leadership
Operations Management
P&L Support
Staff Scheduling
Customer Experience
Inventory Control
EDUCATION
Colorado State University
Business AdministrationOperations
Bachelor of Science in Business Administration
Fort Collins, COAug 2013 - May 2017
Focused on operations management, organizational leadership, and financial analysis.
PROFESSIONAL SUMMARY
Operations-focused Assistant General Manager with 7+ years of experience leading high-volume retail and hospitality teams. Skilled in labor planning, P&L support, guest experience, inventory control, and performance coaching, with a record of improving sales, reducing turnover, and strengthening operational consistency.
PROFESSIONAL EXPERIENCE
Summit Table Hospitality Group
Denver, CO
HospitalityMulti-Unit Operations
Assistant General Manager
Mar 2021 - Present
Operations LeadershipP&L Support
- Directed daily front-of-house and back-of-house operations for a $4.8M annual revenue location serving 1,200+ guests weekly.
- Improved guest satisfaction scores from 86% to 94% by coaching shift leaders, resolving service gaps, and standardizing pre-shift communication.
- Reduced hourly turnover by 18% within one year through structured onboarding, performance check-ins, and clearer advancement expectations.
- Partnered with the General Manager on labor forecasting, vendor controls, and weekly P&L reviews to reduce controllable costs by 7%.
- Led a team of 42 employees across scheduling, training, compliance, and performance management while maintaining brand and safety standards.
Evergreen Market & Cafe
Aurora, CO
RetailFood Service
Operations Supervisor
Jun 2017 - Feb 2021
Staff SupervisionInventory Control
- Supervised 25 associates across retail, cafe, and inventory functions while ensuring consistent service execution during peak traffic periods.
- Increased average transaction value by 11% by implementing suggestive-selling routines, product knowledge huddles, and weekly team scorecards.
- Cut inventory variances by 14% through cycle counts, receiving audits, and tighter accountability for high-shrink product categories.
- Built weekly schedules aligned to sales trends, labor targets, and employee availability, improving schedule adherence to 96%.
Leo Panda
Assistant General Manager
SKILLS
Team Leadership
Operations Management
P&L Support
Staff Scheduling
Customer Experience
Inventory Control
EDUCATION
Colorado State University
Business AdministrationOperations
Bachelor of Science in Business Administration
Fort Collins, COAug 2013 - May 2017
Focused on operations management, organizational leadership, and financial analysis.
PROFESSIONAL SUMMARY
Operations-focused Assistant General Manager with 7+ years of experience leading high-volume retail and hospitality teams. Skilled in labor planning, P&L support, guest experience, inventory control, and performance coaching, with a record of improving sales, reducing turnover, and strengthening operational consistency.
PROFESSIONAL EXPERIENCE
Summit Table Hospitality Group
Denver, CO
HospitalityMulti-Unit Operations
Assistant General Manager
Mar 2021 - Present
Operations LeadershipP&L Support
- Directed daily front-of-house and back-of-house operations for a $4.8M annual revenue location serving 1,200+ guests weekly.
- Improved guest satisfaction scores from 86% to 94% by coaching shift leaders, resolving service gaps, and standardizing pre-shift communication.
- Reduced hourly turnover by 18% within one year through structured onboarding, performance check-ins, and clearer advancement expectations.
- Partnered with the General Manager on labor forecasting, vendor controls, and weekly P&L reviews to reduce controllable costs by 7%.
- Led a team of 42 employees across scheduling, training, compliance, and performance management while maintaining brand and safety standards.
Evergreen Market & Cafe
Aurora, CO
RetailFood Service
Operations Supervisor
Jun 2017 - Feb 2021
Staff SupervisionInventory Control
- Supervised 25 associates across retail, cafe, and inventory functions while ensuring consistent service execution during peak traffic periods.
- Increased average transaction value by 11% by implementing suggestive-selling routines, product knowledge huddles, and weekly team scorecards.
- Cut inventory variances by 14% through cycle counts, receiving audits, and tighter accountability for high-shrink product categories.
- Built weekly schedules aligned to sales trends, labor targets, and employee availability, improving schedule adherence to 96%.
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