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More>Coco Panda
Licensed behavioral health leader with 9+ years of experience supervising outpatient and community-based programs for adults and adolescents. Skilled in clinical oversight, documentation compliance, crisis response, and staff development across high-volume settings. Improved audit readiness, reduced no-show rates, and strengthened treatment quality through structured supervision and performance coaching.
Active license.
National credential.
- Supervise 11 therapists and care coordinators across adult and adolescent programs, providing weekly clinical supervision, case consultation, and performance coaching that improved staff retention by 18%.
- Led chart audits, treatment plan reviews, and documentation training, raising internal compliance scores from 86% to 97% within 12 months.
- Partner with psychiatrists, case managers, and quality teams to manage high-risk cases, reducing psychiatric hospitalization readmissions by 14% year over year.
- Standardized intake and triage workflows for crisis referrals, cutting average appointment wait time from 9 days to 5 days.
- Monitor productivity, service utilization, and client engagement metrics, helping the program exceed monthly billable service targets by 12% while maintaining care quality.
- Managed a caseload of adults with trauma, depression, anxiety, and substance use disorders, maintaining 92% treatment plan timeliness across more than 70 active clients.
- Facilitated CBT, DBT-informed, and psychoeducation groups, increasing average client attendance by 16% through revised scheduling and reminder outreach.
- Trained 5 newly hired clinicians on assessment documentation, safety planning, and EHR workflows, shortening time to independent productivity by 30 days.
- Coordinated discharge planning with schools, primary care providers, and social service agencies, improving continuity-of-care follow-up completion to 88%.
Clinical concentration with advanced field training in behavioral health counseling and crisis intervention.
Foundation in abnormal psychology, human development, and community mental health services.
Coco Panda
Licensed behavioral health leader with 9+ years of experience supervising outpatient and community-based programs for adults and adolescents. Skilled in clinical oversight, documentation compliance, crisis response, and staff development across high-volume settings. Improved audit readiness, reduced no-show rates, and strengthened treatment quality through structured supervision and performance coaching.
Active license.
National credential.
- Supervise 11 therapists and care coordinators across adult and adolescent programs, providing weekly clinical supervision, case consultation, and performance coaching that improved staff retention by 18%.
- Led chart audits, treatment plan reviews, and documentation training, raising internal compliance scores from 86% to 97% within 12 months.
- Partner with psychiatrists, case managers, and quality teams to manage high-risk cases, reducing psychiatric hospitalization readmissions by 14% year over year.
- Standardized intake and triage workflows for crisis referrals, cutting average appointment wait time from 9 days to 5 days.
- Monitor productivity, service utilization, and client engagement metrics, helping the program exceed monthly billable service targets by 12% while maintaining care quality.
- Managed a caseload of adults with trauma, depression, anxiety, and substance use disorders, maintaining 92% treatment plan timeliness across more than 70 active clients.
- Facilitated CBT, DBT-informed, and psychoeducation groups, increasing average client attendance by 16% through revised scheduling and reminder outreach.
- Trained 5 newly hired clinicians on assessment documentation, safety planning, and EHR workflows, shortening time to independent productivity by 30 days.
- Coordinated discharge planning with schools, primary care providers, and social service agencies, improving continuity-of-care follow-up completion to 88%.
Clinical concentration with advanced field training in behavioral health counseling and crisis intervention.
Foundation in abnormal psychology, human development, and community mental health services.
