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Coco Panda
Focused on quality systems, process improvement, operations, and data-driven decision making.
Quality Improvement Coordinator with 5+ years of experience supporting manufacturing quality systems, CAPA, audits, and continuous improvement initiatives. Skilled in root cause analysis, KPI reporting, SOP control, and cross-functional problem solving. Known for reducing defect trends, improving audit readiness, and turning quality data into measurable operational gains.
Built a standardized internal audit tracker that improved on-time corrective action closure from 68% to 96% within 10 months.
Shortened average corrective and preventive action cycle time by 31% through workflow redesign, escalation rules, and weekly cross-functional review meetings.
Created KPI dashboards that gave plant leaders weekly defect visibility and helped drive a 19% reduction in repeat quality issues year over year.
- Coordinated CAPA investigations for customer complaints, nonconformances, and audit findings, improving on-time closure rate from 74% to 95% across two production departments.
- Maintained quality metrics dashboards for scrap, rework, first-pass yield, and defects, enabling supervisors to reduce recurring packaging errors by 17% in 12 months.
- Supported internal and external audits by preparing records, tracking findings, and verifying corrective actions, contributing to zero major findings during two customer audits.
- Revised 28 SOPs and inspection forms to align with plant practices, improving document accuracy, training consistency, and operator compliance across three shifts.
- Analyzed inbound damage, picking errors, and return trends using Excel and warehouse reports, helping reduce order quality issues by 14% year over year.
- Partnered with operations, training, and inventory teams to standardize work instructions, increasing adherence to inspection checkpoints and improving audit scores by 11%.
- Documented nonconformance events, investigated root causes, and monitored action plans, decreasing repeat warehouse process deviations from 22 cases to 13 cases quarterly.
- Assisted with employee quality training, recordkeeping, and SOP updates for receiving and shipping workflows, supporting safer and more consistent daily execution.
Coco Panda
Focused on quality systems, process improvement, operations, and data-driven decision making.
Quality Improvement Coordinator with 5+ years of experience supporting manufacturing quality systems, CAPA, audits, and continuous improvement initiatives. Skilled in root cause analysis, KPI reporting, SOP control, and cross-functional problem solving. Known for reducing defect trends, improving audit readiness, and turning quality data into measurable operational gains.
Built a standardized internal audit tracker that improved on-time corrective action closure from 68% to 96% within 10 months.
Shortened average corrective and preventive action cycle time by 31% through workflow redesign, escalation rules, and weekly cross-functional review meetings.
Created KPI dashboards that gave plant leaders weekly defect visibility and helped drive a 19% reduction in repeat quality issues year over year.
- Coordinated CAPA investigations for customer complaints, nonconformances, and audit findings, improving on-time closure rate from 74% to 95% across two production departments.
- Maintained quality metrics dashboards for scrap, rework, first-pass yield, and defects, enabling supervisors to reduce recurring packaging errors by 17% in 12 months.
- Supported internal and external audits by preparing records, tracking findings, and verifying corrective actions, contributing to zero major findings during two customer audits.
- Revised 28 SOPs and inspection forms to align with plant practices, improving document accuracy, training consistency, and operator compliance across three shifts.
- Analyzed inbound damage, picking errors, and return trends using Excel and warehouse reports, helping reduce order quality issues by 14% year over year.
- Partnered with operations, training, and inventory teams to standardize work instructions, increasing adherence to inspection checkpoints and improving audit scores by 11%.
- Documented nonconformance events, investigated root causes, and monitored action plans, decreasing repeat warehouse process deviations from 22 cases to 13 cases quarterly.
- Assisted with employee quality training, recordkeeping, and SOP updates for receiving and shipping workflows, supporting safer and more consistent daily execution.
