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Coco Panda
HR Generalist
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PROFESSIONAL SUMMARY

HR Generalist with 6 years of experience supporting employee relations, compliance, recruiting, onboarding, benefits, payroll coordination, and HRIS administration. Skilled at resolving workplace issues, improving HR processes, and partnering with managers to support compliant, people-centered decisions across multi-site teams.

PROFESSIONAL SKILLS
HR Operations & Compliance
Employee RelationsFMLA and ADA AdministrationI-9 CompliancePolicy InterpretationHR Documentation
Talent & Workforce Support
Full-Cycle RecruitingOnboardingPerformance ManagementEmployee EngagementTraining Coordination
HRIS, Payroll & Benefits
WorkdayADP Workforce NowBenefits AdministrationPayroll CoordinationExcel Reporting
PROFESSIONAL EXPERIENCE
NorthStar Medical Group
Healthcare ServicesMulti-Site Operations
Chicago, IL
HR Generalist
Employee RelationsHR Compliance
Aug 2021 - Present
  • Supported 420 employees across five clinics, resolving employee relations cases within service targets while maintaining confidential documentation and compliance records.
  • Coordinated onboarding for 110 annual hires, reducing new-hire paperwork errors 32% through standardized checklists and Workday process updates.
  • Administered FMLA, ADA, and workers’ compensation cases, partnering with managers to ensure timely communication, tracking, and legally compliant accommodations.
  • Prepared monthly HR metrics dashboards covering turnover, open requisitions, onboarding status, and employee relations trends for leadership review.
  • Assisted annual benefits enrollment for 400+ employees, answering plan questions and reducing escalated vendor issues by 25%.
Midwest Office Solutions
Business ServicesRegional Employer
Naperville, IL
Human Resources Coordinator
RecruitingPayroll Support
Jun 2018 - Jul 2021
  • Managed full-cycle recruiting for administrative, customer service, and operations roles, filling 65 positions annually with an average 34-day time-to-fill.
  • Conducted new-hire orientation and employment verification, maintaining 100% I-9 completion accuracy during internal compliance audits.
  • Processed biweekly payroll changes for 180 employees, including promotions, terminations, deductions, and timekeeping corrections in ADP Workforce Now.
  • Supported performance review cycles by tracking completion rates, preparing manager templates, and improving on-time submission from 78% to 96%.
EDUCATION
DePaul University
Human ResourcesBusiness Administration
Chicago, IL
Bachelor of Arts in Human Resources Management
Sep 2014 - May 2018

Completed HR-focused studies in employment law, organizational behavior, compensation, and workforce planning.

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