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Coco Panda

Senior Administrative Assistant
PROFESSIONAL SUMMARY

Senior Administrative Assistant with 8+ years of experience supporting executives, managing calendars, coordinating travel, and improving office operations in fast-paced corporate environments. Known for discretion, accuracy, and service-minded communication. Streamlined administrative workflows that reduced scheduling conflicts, improved document turnaround, and strengthened cross-functional coordination.

SKILLS
Calendar Management
Executive Support
Travel Coordination
Microsoft Office
Meeting & Event Planning
Records & Document Management
PROFESSIONAL EXPERIENCE
Midwest Health Partners
Healthcare ServicesCorporate Office
Chicago, IL
Senior Administrative Assistant
Executive SupportOffice Operations
Apr 2021 - Present
  • Supported two senior directors by managing complex calendars, resolving scheduling conflicts, and coordinating high-volume meetings, improving on-time attendance across leadership appointments by 22%.
  • Arranged domestic and international travel, prepared detailed itineraries, and processed monthly expense reports with 99% accuracy while maintaining compliance with internal reimbursement policies.
  • Created standardized templates and document tracking procedures that reduced administrative turnaround time by 30% for presentations, contracts, board materials, and executive correspondence.
  • Served as primary point of contact for vendors, visitors, and internal teams, strengthening communication flow and helping office operations run smoothly during rapid departmental growth.
Lakeview Financial Group
Financial ServicesClient Operations
Naperville, IL
Administrative Assistant
SchedulingDocument Control
Jun 2017 - Mar 2021
  • Provided administrative support to a team of five managers, handling calendars, correspondence, meeting logistics, and client documentation in a deadline-driven professional services environment.
  • Maintained digital and physical records systems for over 2,000 client files, improving retrieval efficiency and supporting audit readiness through accurate filing practices.
  • Coordinated quarterly team events, leadership meetings, and training sessions for up to 60 attendees, ensuring timely materials, room setup, and vendor communication.
  • Monitored office supply inventory and vendor orders, reducing emergency purchases by 25% through better forecasting and consistent replenishment scheduling.
EDUCATION
College of DuPage
Business AdministrationOffice Management
Chicago, IL
Associate of Applied Science in Business Administration
Aug 2015 - May 2017

Focused on office administration, business communication, records management, and professional business software applications.

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