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IRS Resolution Specialist
PROFESSIONAL SKILLS
IRS Resolution
Installment AgreementsOffers in CompromisePenalty AbatementLien and Levy ReleasesCurrently Not Collectible Status
Tax Compliance
Tax Transcript AnalysisForm 433-AForm 433-BForm 656Power of Attorney Form 2848
Client and Case Management
IRS Notice ResponseACS CommunicationRevenue Officer CoordinationCanopyTaxDome
EDUCATION
Arizona State University
AccountingTaxation
Bachelor of Science in Accountancy
Tempe, AZAug 2014 - May 2018

Focused on federal taxation, financial accounting, and business law.

PROFESSIONAL SUMMARY

IRS Resolution Specialist with 6 years of experience helping individuals and small businesses resolve federal tax liabilities, notices, liens, levies, and collection matters. Skilled in transcript analysis, compliance review, client documentation, and negotiating practical resolutions with IRS ACS and revenue officers.

PROFESSIONAL EXPERIENCE
Desert Ridge Tax Advisors
Phoenix, AZ
Tax ResolutionSmall Business
IRS Resolution Specialist
Sep 2021 - Present
Tax ResolutionIRS Collections
  • Managed 120+ active IRS resolution cases, including installment agreements, offers in compromise, penalty abatements, and lien releases, achieving 92% on-time filings.
  • Prepared Forms 433-A, 433-B, 656, 2848, and 8821, reducing missing-document rework by 35% through standardized client intake checklists.
  • Negotiated with revenue officers and ACS representatives to resolve levies and wage garnishments, securing releases within five business days for urgent cases.
  • Reviewed tax transcripts and compliance histories to identify filing gaps, coordinate amended returns, and recommend resolution strategies aligned with IRS collection standards.
Summit Peak CPA Group
Scottsdale, AZ
Public AccountingTax Advisory
Tax Resolution Associate
Jun 2018 - Aug 2021
Tax NoticesClient Support
  • Supported 70+ individual and small-business tax clients annually by gathering notices, transcripts, income records, and expense documentation for resolution analysis.
  • Drafted response packages for CP2000, CP504, LT11, and Letter 1058 notices, helping prevent enforced collection actions in 85% of assigned matters.
  • Maintained case status logs in Canopy and communicated weekly updates, improving client response time from four days to under two days.
  • Assisted senior practitioners with penalty abatement requests and payment plan proposals, contributing to $480K in assessed tax and penalty reductions.
CERTIFICATIONS
Enrolled Agent - Internal Revenue Service
May 2023
Certified Tax Resolution Specialist - American Society of Tax Problem Solvers
Oct 2022

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