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Leo Panda

Parts Sales Manager
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PROFESSIONAL SUMMARY

Results-driven Parts Sales Manager with 9+ years of experience leading aftermarket parts sales, inventory performance, and customer account growth in equipment and automotive distribution environments. Proven success increasing gross margin, improving fill rates, and developing inside sales teams through KPI management, vendor coordination, and customer-focused service.

SKILLS
Parts Sales Strategy
Inventory Management
Customer Relationship Management
Pricing & Margin Control
ERP & Dealer Management Systems
Team Leadership
PROFESSIONAL EXPERIENCE
Lone Star Heavy Equipment
Heavy EquipmentAftermarket Parts
Dallas, TX
Parts Sales Manager
Sales LeadershipInventory Optimization
Mar 2020 - Present
  • Led a 7-member parts sales team across counter, phone, and key accounts, increasing annual parts revenue 18% and improving gross margin 3.4 percentage points.
  • Built reorder and cycle count controls that reduced stockouts 22% and raised first-time fill rate from 87% to 94% within 12 months.
  • Negotiated vendor pricing, freight terms, and promotional support, generating $210K in annual cost savings while maintaining service levels for high-volume customers.
  • Expanded fleet and contractor account penetration through targeted outreach and cross-selling, adding 46 new active accounts and lifting repeat order volume 26%.
  • Tracked KPIs including backorders, turns, and aged inventory, reducing obsolete stock 19% through returns, transfers, and discount recovery actions.
Metro Auto Supply Group
Automotive DistributionWholesale Parts
Fort Worth, TX
Assistant Parts Manager
Branch OperationsCustomer Service
Jun 2016 - Feb 2020
  • Managed daily parts operations for a multi-line branch, supporting commercial and retail customers while increasing monthly sales 14% through service consistency and upsell discipline.
  • Analyzed SKU movement and seasonal demand trends to refine stocking levels, improving inventory turns from 4.8 to 6.1 over 18 months.
  • Partnered with service managers and outside sales representatives to resolve sourcing issues, cutting average customer wait times by 17% and improving retention.
  • Trained four new parts advisors on catalog lookup, warranty procedures, and order accuracy, helping the branch reduce return-related losses by 12%.
  • Maintained accurate pricing, promotions, and vendor programs in the ERP system, supporting stronger quote conversion and cleaner monthly reconciliation results.
EDUCATION
University of North Texas
BusinessOperations
Denton, TX
Bachelor of Business Administration
Aug 2012 - May 2016

Business-focused education supporting sales operations, customer management, and inventory decision-making.

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