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Detail-oriented Transaction Specialist with 6+ years of experience supporting residential real estate closings across high-volume brokerage environments. Skilled in contract-to-close coordination, compliance review, deadline management, and client communication. Known for improving file accuracy, maintaining on-time closings, and partnering effectively with agents, escrow, title, and lending teams.
- Managed 45-60 residential transactions per month from executed contract through closing, coordinating agents, lenders, title, and escrow to maintain a 98% on-time closing rate.
- Reviewed purchase agreements, addenda, disclosures, and compliance documents for accuracy, reducing file deficiencies by 32% and helping the brokerage pass quarterly audits.
- Maintained transaction milestones in SkySlope and Dotloop, sending proactive deadline reminders that cut missed contingency dates by 40% across assigned files.
- Served as primary client-facing support for buyers and sellers, resolving status questions within one business day and sustaining a 4.8/5 post-closing satisfaction score.
- Supported 30-40 active listings and pending files weekly, preparing MLS input sheets, disclosure packets, and contract templates with consistent accuracy and brand compliance.
- Partnered with sales agents and escrow officers to track contingencies, inspection periods, and funding conditions, contributing to a 15% faster average closing cycle.
- Audited commission instructions, invoices, and closing statements before settlement, preventing payment discrepancies and improving back-office reconciliation efficiency for the team.
- Trained three newly hired coordinators on file management standards, communication workflows, and checklist discipline, shortening ramp-up time by approximately three weeks.
Coco Panda
Focused on operations, business communication, and administrative processes relevant to real estate transaction support.
Detail-oriented Transaction Specialist with 6+ years of experience supporting residential real estate closings across high-volume brokerage environments. Skilled in contract-to-close coordination, compliance review, deadline management, and client communication. Known for improving file accuracy, maintaining on-time closings, and partnering effectively with agents, escrow, title, and lending teams.
- Managed 45-60 residential transactions per month from executed contract through closing, coordinating agents, lenders, title, and escrow to maintain a 98% on-time closing rate.
- Reviewed purchase agreements, addenda, disclosures, and compliance documents for accuracy, reducing file deficiencies by 32% and helping the brokerage pass quarterly audits.
- Maintained transaction milestones in SkySlope and Dotloop, sending proactive deadline reminders that cut missed contingency dates by 40% across assigned files.
- Served as primary client-facing support for buyers and sellers, resolving status questions within one business day and sustaining a 4.8/5 post-closing satisfaction score.
- Supported 30-40 active listings and pending files weekly, preparing MLS input sheets, disclosure packets, and contract templates with consistent accuracy and brand compliance.
- Partnered with sales agents and escrow officers to track contingencies, inspection periods, and funding conditions, contributing to a 15% faster average closing cycle.
- Audited commission instructions, invoices, and closing statements before settlement, preventing payment discrepancies and improving back-office reconciliation efficiency for the team.
- Trained three newly hired coordinators on file management standards, communication workflows, and checklist discipline, shortening ramp-up time by approximately three weeks.
Coco Panda
Focused on operations, business communication, and administrative processes relevant to real estate transaction support.
