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Infrastructure Systems Administrator with 6+ years of experience supporting hybrid Windows, Linux, VMware, and Azure environments for mid-size and enterprise organizations. Skilled in server administration, automation, patching, incident response, backups, and infrastructure monitoring. Known for improving uptime, strengthening security controls, and reducing operational workload through standardized processes and PowerShell automation.
- Administered 420 Windows and Linux servers across VMware and Azure, improving patch compliance from 82% to 97% within six months.
- Automated account provisioning, log rotation, and backup validation with PowerShell, reducing weekly administrative effort by 11 hours consistently.
- Led migration of file services to clustered storage, cutting unplanned downtime 35% and improving recovery time objectives to under two hours.
- Resolved Tier 3 infrastructure incidents using ServiceNow and root-cause analysis, maintaining 99.95% availability for business-critical applications year-round across operations.
- Supported 250-user hybrid environment spanning Active Directory, Microsoft 365, Cisco networking, and SAN storage with 94% SLA attainment.
- Implemented standardized imaging and endpoint hardening through SCCM and Group Policy, decreasing new-hire laptop setup time by 40%.
- Monitored server health, backups, and capacity trends in SolarWinds, preventing three storage-related outages through proactive remediation before escalation.
- Partnered with security team to remediate audit findings, closing 96% of medium-risk vulnerabilities before quarterly compliance review deadline.
Focused on systems administration, networking, cybersecurity fundamentals, and enterprise infrastructure operations.
Infrastructure Systems Administrator with 6+ years of experience supporting hybrid Windows, Linux, VMware, and Azure environments for mid-size and enterprise organizations. Skilled in server administration, automation, patching, incident response, backups, and infrastructure monitoring. Known for improving uptime, strengthening security controls, and reducing operational workload through standardized processes and PowerShell automation.
- Administered 420 Windows and Linux servers across VMware and Azure, improving patch compliance from 82% to 97% within six months.
- Automated account provisioning, log rotation, and backup validation with PowerShell, reducing weekly administrative effort by 11 hours consistently.
- Led migration of file services to clustered storage, cutting unplanned downtime 35% and improving recovery time objectives to under two hours.
- Resolved Tier 3 infrastructure incidents using ServiceNow and root-cause analysis, maintaining 99.95% availability for business-critical applications year-round across operations.
- Supported 250-user hybrid environment spanning Active Directory, Microsoft 365, Cisco networking, and SAN storage with 94% SLA attainment.
- Implemented standardized imaging and endpoint hardening through SCCM and Group Policy, decreasing new-hire laptop setup time by 40%.
- Monitored server health, backups, and capacity trends in SolarWinds, preventing three storage-related outages through proactive remediation before escalation.
- Partnered with security team to remediate audit findings, closing 96% of medium-risk vulnerabilities before quarterly compliance review deadline.
Focused on systems administration, networking, cybersecurity fundamentals, and enterprise infrastructure operations.
